Managed by Humans
Every Review, Answered. Every Reputation, Protected.
We monitor and respond to your Google and Facebook reviews with human precision-neutralizing negative “fires” before they cost you your next lead.
Reputation Protection for High-Stakes Industries
Because in your business, a single unaddressed "fire" can cost thousands in lost revenue.
Medical & Dental Practices
The Nightmare: A patient leaves a frustrated 1-star review about a wait time or billing error. A “cold” AI response or—worse—a HIPAA-violating defensive reply can destroy years of built-up patient trust in seconds.
The Fire: In healthcare, your reputation is your bedside manner. Unaddressed negative feedback doesn’t just lower your rating; it signals a lack of care to prospective patients who are choosing a provider for their families.
The Hose: We provide HIPAA-compliant, empathetic responses that acknowledge the human experience without ever confirming patient data. We protect your professional standing while moving sensitive disputes into a private, clinical setting where they belong, ensuring your digital bedside manner matches the high-quality care you provide in person.
Contractors & Trades
The Nightmare: You’re on a job site, and a “Pricing Friction” or “No-Show” review hits your Google profile. To a homeowner, that single unanswered comment makes you look like every other unreliable contractor they’ve been warned about.
The Fire: For HVAC, roofing, and plumbing, leads are won or lost in the “3-second scroll.” If a prospect sees a “bait and switch” complaint with no owner follow-up, they aren’t calling you—they’re calling your competitor with the 4.8-star shield.
The Hose: We neutralize “overpriced” and “timing” complaints with objective, professional rebuttals that defend your brand’s integrity. We ensure your lead flow stays high by showing prospects that you are accountable, responsive, and worth the premium.
Legal & Professional
The Nightmare: A disgruntled client (or a non-client) posts a public attack on your firm’s ethics or integrity. For a professional whose career is built on a “word-is-bond” reputation, these reviews are a direct threat to your bottom line.
The Fire: High-stakes clients don’t just look for a lawyer; they look for a “reputation of victory.” A public dispute left simmering on your profile suggests a lack of control and can disqualify your firm before you even get a chance to open the case file.
The Hose: We act as your External Communications Department, crafting measured, high-level responses that uphold your firm’s dignity. We defend your integrity against sensitive feedback and complex disputes, ensuring your public “final word” is always the right one.
Trusted by local restaurants, dental clinics, and service businesses.
How It Works
We monitor your reviews
We track every new Google and Facebook review — positive or negative — so nothing slips through the cracks.
Smart tools craft professional replies
Each review receives a fast, thoughtful draft response written in your tone and style. You can approve it or let us post automatically for you.
You stay focused on running your business
Every reply goes live within 24 hours, keeping your reputation spotless while you focus on what matters most.
Pricing
Essential Shield
$149
/mo
- Up to 30 reviews per month
- Google Reviews: No generic AI bots; every reply is reviewed for brand safety.
- 24-48 hr response time
- Human-crafted responses: Ensuring no “fire” sits unaddressed for long.
- Weekly Reputation Summary
- Owner approval Workflow: You see it, before the world does.
Professional Response
(Most Popular)
$249
/mo
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Up to 60 reviews per month
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Multi-Platform Coverage: Professional management for both Google and Facebook profiles.
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Next-Business-Day Response: We strike while the iron is hot to neutralize negative feedback fast.
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Custom Tone & Style Setup: We build a unique “Brand Voice Guide” to match your specific professional tone.
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Weekly Performance Reports: Deep insights into customer sentiment and staff performance.
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Auto-Publish Momentum: We instantly push positive reviews live to keep your rating climbing.
Elite Reputation Shield
$449
/mo
Up to 120 reviews per month
Total Digital Coverage: Google, Facebook, Yelp, and industry-specific specialty sites.
Same-Day Priority Response: The fastest “Hose” in the industry for high-stakes reputations.
VIP “Fire” Escalation: Direct contact with your specialist for sensitive or complex legal/medical disputes.
Monthly Strategy Audit: A 1-on-1 review of your reputation trajectory and competitor analysis.
Total Peace of Mind: We act as your dedicated internal communications department.
Results
We Don't Just Reply—We Protect Your Revenue.
Frequently Asked Questions
Do you use canned responses?
Never. Every reply is tailored to your tone.
How fast are replies?
Within 24 hours (often sooner)
Which platforms?
Google Business + Facebook (more coming)
How do you handle 1★ reviews?
Professional public reply + private escalation.
Can I approve first?
Yes–simple prompts for your team.
Can you help increase reviews?
Yes–simple prompts for your team.
Testimonials
Kind Words From Clients
